Mail Order & PBMs
Major Mail Order Problems Outlined
Generic drugs: Neighborhood drug stores filled far more prescriptions with lower-cost generic medications than did mail order pharmacies owned by PBMs
 
Local figures: In metropolitan Detroit, retail pharmacists last year dispensed generic medicines for 38 percent of the prescriptions they filled in the 10 most common therapeutic drug categories.

Mail order companies used generics for 30.4 percent of those prescriptions. (Source: University of Minnesota research)
 
Earnings surge: PBMs have average gross profit of $3.50 on each mail order prescription, compared to $1.40 for each prescription they fill at a retail store. (Source: JP Morgan Securities report, April 2, 2002)
 
Potential conflict: Each of the four largest PBMs runs a mail order division that is more profitable than administering a health plan.

PBMs have a strong incentive to switch patients to more expensive brand-name medications that earn substantial rebates from manufacturers, which are not passed along fully to consumers or employers.
 
Markups: Mail order houses “profit by repackaging prescription drugs and selling the repackaged drugs at higher per-unit average wholesale prices than the manufacturer originally charged. …

Since the PBM is acting as both the dispenser, through its mail order pharmacy, and claims adjudicator, it has both the incentive and ability to dispense these higher-priced products to its patients.

This can result in substantial costs to payers and consumers.”
 
Authors conclude: “Evidence shows that PBMs with captive mail order not only have incentives to act in ways contrary to the interests of payers and consumers, but appear to have done so.

Abuses resulted from the conflict of interest between PBMs and their captive mail order divisions.

"PBMs should be prevented from both administering a plan and selling drugs to its patients through their own mail order pharmacies – just as doctors are barred from owning pharmacies.
 
Pharmacy Benefit Managers (“PBMs”) typically administer drug reimbursement plans for insurers. They choose the drugs that will be covered by the plan, they negotiate with drug manufacturers for discounts, and they administer the claims filed by plan participants.

Not content to merely administer drug plans, major PBMs have acquired their own mail order pharmacies.

This has created a conflict of interest. The PBM is both the policeman and the entity being policed. Indeed, many PBMs now make more money selling drugs than administering plans.
 
The PBM conflicts of interest costs billions of dollars to health plans. A recent study by two former FTC economists calculated that this conflict of interest increased drug costs by close to $3.7 billion in the last three years.
 
These overcharges result because, when PBMs both administer plans and sell drugs to the same plans, they can, and do, steer business to drugs that are most profitable for the PBM mail order house to sell.
 
One way in which PBMs that own captive mail order houses have increased their profits is through therapeutic switching.

Because it can take several days to fill a mail order prescription, mail order dispensing provides time for PBMs to obtain the necessary physician permission to switch prescriptions to higher priced drugs.

The report finds that such switching occurs much more frequently in PBM-owned mail order houses than in unaffiliated mail order houses.
 
Another way in which PBMs that own captive mail order houses have increased their profits is by selling repackaged drugs at higher prices.

For example, the economic study finds 15 instances when the branded drug Celebrex was repackaged and sold at a higher per unit price.
 
These practices will continue to cost billions of dollars unless a provision is added to the Medicare Drug Benefit legislation that would preclude self-dealing by a PBM administering a Medicare program.

As the economic study shows, neither competition among PBMs nor risk-bearing by PBMs will solve the problem.
 
In order to save money and make the free markets work better, Congress should preclude a PBM administering a Medicare program from adjudicating claims in which it is selling the drugs.

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